August 21, 2015

Six Simple Tricks for Sending In Your Film

In case you didn’t hear the news, Richard just launched our brand spankin’ new Online Film Ordering! This nifty feature makes ordering your film services easier than ever… but Richard thought, “Why stop there?” So, we’ve got a handful of tips and tricks to make sending in your film (and getting ready to make your next order) even better.



When you’re sending in a batch of undeveloped film, you may have some rolls that need to be processed normally, while others need to be pushed or pulled (more on that here). Richard can do that, no problem-o!

However, you must label your rolls not only to indicate if they should be pushed or pulled, but also to specify the number of stops. The difference between pushing one stop and pushing two stops could be the difference between a decent film negative and a great one… but, we only get one chance to process your film. #noredos

Psst, make sure your labels don't cover up any important info on the film roll!



As you’re shooting your film, mark your rolls to designate the order you shot them in (i.e. 1-50)—this is called “roll coding”. Richard’s team will process and scan each film type (i.e. C41, B&W, and E6) in the order they were shot to best maintain consistency in the appearance of the images. Switching from a roll shot outdoors in the afternoon to five rolls that were shot indoors later that evening and then back again makes it more difficult to gauge how an image should look when considered as part of the “greater whole” of an event.

Plus, roll coding helps you to receive each film type's scans in close order to that in which they were shot, saving you time and making your images even more client-ready! #theadvantagesoffilm

Make sure your labels aren't covering any important info on the roll, and add “Code rolls in processing” to the special instructions field of your film order. Additional charges may apply.



Richard insists that you always use a reference name for every film order you send us. What’s a reference name? It can really be anything you want, from the name of the event to the location and time—anything that will help you to identify the order. The lab will use the reference name, as well, in order to quickly cite and track your job whenever you have any questions or concerns, and differentiate it from other orders you may have placed with us around the same time.



Bags alone just aren't enough—it’s always safest to pack your film in a box when mailing it the lab, especially if you have a large batch. Bags can oftentimes rip or tear in transit with all those little rolls of goodness moving around… yikes! When you place your bag inside a box, on the other hand, the container can take quite a few hits and never leave an opening for your film to escape. #preciouscargo 

If you have a smaller batch of film, envelopes that are lined in plastic padding can also do the trick—but don't overstuff!



Field notes seem to have become a lost art in photography. But, your notes are all you have to look back on when you first see your images—the lab will still have your negatives when the scans hit your inbox! Meanwhile, your brain will want to dissect how you created the perfect look, why an image wasn’t so perfect, or simply consider every variable of the images.

So, prepare yourself for the “effect” by taking note of the “causes”! Things like time, date, location, camera type, lens type, film type, ISO (and any deviations from it), natural and artificial lighting conditions, if you used a tripod, if you used filters, and any special processing directions applied to a roll. Those notes will come in handy for our next tip, too.

Added bonus: stopping to take notes helps you slow down and think about each and every shot! #everyframecounts



After you receive your scans, about a million questions and comments can come to mind (even for the most seasoned photographer): “Why does this shot look blue? What’s this funny line? My roll is blank! Where’s the contrast?” Before you send us your next order, call the lab!

There are absolutely no stupid questions. The only thing that would be unwise is not asking the people directly handling your negatives what’s going on—otherwise, you probably aren’t getting the info you need to produce even better images the next time around. If you want guidance or recommendations, Richard is just a phone call or email away!

With these six simple tricks, and our Online Film Ordering, your new middle name will be “Efficiency.” Which is almost as good as the name “Richard.” Almost.


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August 05, 2015

Richard’s End-of-Summer Sale

Get 20% off your order in Richard's ordering app, ROES, with promo code 20SUMMER15R

Remember all of summer's sunniest moments in your softcover or hardcover book, with brand new cover stocks and image windows. Or, grab press cards to send some summer lovin'.

End your picture-perfect summer with no-correction or lab-corrected photographic prints in any size. Summer got even cooler this year with your choice of photographic paper brands!

No time is finer than summertime for fine art prints, frames, and canvas gallery wraps! Display your summer style with our high-end creations, handmade with love at the lab.

Sale ends August 31st, 2015 at 11:59pm PST. Excludes proof prints and albums.

August 03, 2015

Introducing Online Film Ordering at Richard

“Geez, Richard. It’s 2015, get it together.” You’ve probably thought that once or twice while filling out yet another film order form. Because, even though you’re choosing analog for your art, that doesn’t mean getting it processed and scanned should be an archaic routine.

So, we’ve launched Richard's Online Film Ordering! All you need is the film.


  • Richard will know that your film is en route to the lab ahead of time, which gives us all some #peaceofmind, and may help shorten your turnaround time
  • See your approximate order pricing in an instant
  • Print your UPS shipping label at home (more carrier options to come)—find a drop-off location near you at*
  • Your account info is saved, so you won't have to rewrite your shipping/billing info for every order
  • Never have issues with your order due to “penmanship deciphering mishaps” (it’s okay, you don’t have to have nice handwriting, you’re a photographer!)
  • ...more features will continue to be unveiled!

Here's a step-by-step tutorial of how to use Richard's Online Film Ordering (like you really need one, smartypants).

To get the show on the road, get online—Chrome and Firefox browsers provide the best user experience. First, create your account. All you need is an email address to get started. If you're already a customer with Richard, make sure to use the same email address you've used in the past! #easypeasy

Then, select what services you need. Don’t forget, your proof prints are discounted when you order them at the time of processing and/or scanning!

Fill out the details of your order, starting with the film type and size. If you have multiple film types or sizes, you’ll repeat this part of the process for each of them. Easily grab details about the options as you order!


Once you complete the details of an item, you can add it to your cart. Hit the "Keep Shopping" button if you need to add more film types/sizes; otherwise, fill out the rest of your order options and checkout! Be sure to scope out all your items before you head to the checkout screen.


Confirm the shipping address, billing address, and shipping method of your order. If it’s your first order, you’ll be asked to fill out these details; they will then be stored in your account info.

The last step is printing out your packing slip (you can do this from the site or your order confirmation email). If you selected UPS shipping to the lab*, your shipping label will also be included with your packing slip online and in your confirmation email. Box up your film and send it along with your packing slip—you won’t be charged until we receive your order.
*UPS shipping labels are available for US clients onlybut don't fret, international photogs! You can still use your own carrier to ship to the lab.

Then just sit back, relax, and wait for that sweet, sweet film goodness to return to you. We'll send you an email to let you know we received your film. Start your first order now!


Grab more info on sending Richard your film (plus all our rather rad services) in Richard's FAQ. Want to learn more about the latest and greatest products/services from Richard? Join our email list!

CALL (866) 638-5489